mya99 Terms & Conditions and Terms of Use
This page sets out the official terms and conditions and terms of service that every mya99 member must read and agree to before using the platform.
Last Updated: 30 October 2026Introduction and Agreement
mya99 is an online casino and football betting site targeting the Myanmar market, offering casino games, live casino, slots, football betting, and more. We encourage you to read and understand these terms before accessing the platform. If anything is unclear, you can ask through our 24/7 Live Chat service.
Eligibility Requirements
1.1 Age Restriction
mya99 services are available to players aged 21 and above only. Anyone under 21 is strictly prohibited from accessing the platform. If the company finds evidence of an age restriction violation, the account will be closed immediately and any remaining balance will be handled in accordance with our administrative policies.
1.2 Geographic Restrictions
Our service is designed for the Myanmar market. The company reserves the right to restrict access from countries where online casino gaming is prohibited under applicable law. The company accepts no responsibility for access that may be considered a violation of this restriction.
1.3 One Person — One Account Only
Each individual is allowed to open only one personal account at mya99. If more than one account is found to be opened by the same person, the company has the right to suspend all such accounts. Information provided when opening an account must be accurate; accounts opened with false information may be closed.
Account Opening and Management
2.1 Accuracy of Information
The name, date of birth, and contact details provided when registering an account must be accurate and complete. The company may request supporting documents at any time to verify withdrawal requests.
2.2 Account Security
Your account must not be shared, lent, or transferred to any third party. The account holder is fully responsible for all activities that take place on their account. If you suspect your password has been stolen, please contact us immediately.
2.3 Account Suspension
The company may suspend or close an account without prior notice in the following circumstances—
- A breach of these terms and conditions is found
- There is suspicion of financial fraud or manipulation
- There is clear evidence of bonus abuse
- Fraudulent activity is discovered during account verification
Deposit and Withdrawal Policies
3.1 Deposits
Deposit methods available at mya99 are KBZPay, Wave Money, AYA Pay, and bank transfer. The minimum deposit amount for each method is 20,000 Ks. To keep transactions running smoothly, deposits must be made from a payment account registered in your own name.
3.2 Withdrawals
The minimum amount for each withdrawal request is 30,000 Ks. Once verification is complete, transfers are normally processed within 5–30 minutes. Withdrawals will only be sent to the same payment method used for the deposit, and will not be transferred to a third-party account.
3.3 Transaction Verification
When reviewing withdrawals, if any suspicious activity is found, the company may place the withdrawal on hold and carry out a further investigation. If such a hold occurs, you can reach us through 24/7 Live Chat.
Bonus and Promotion Policy
4.1 Welcome Bonus
mya99 offers a 100% welcome bonus on your first deposit, up to 200,000 Ks. For example — if you deposit 20,000 Ks, you will receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks. That bonus of 20,000 Ks must be wagered 15 times — a minimum of 300,000 Ks — before a withdrawal can be made. Another example — if you deposit 420,000 Ks, you will receive a 200,000 Ks bonus, and that bonus of 200,000 Ks must be wagered 15 times — a minimum of 3,000,000 Ks — before a withdrawal can be made.
4.2 Bonus Abuse Prohibition
It is strictly prohibited to play only to collect bonus funds and then attempt to withdraw, or to place opposing bets on the same outcome with another player to exploit bonus funds (also known as "Bonus Abuse"). If such activity is found, the bonus will be voided and the account may be suspended.
4.3 VIP Program Cashback
The mya99 VIP program has three tiers: Bronze, Silver, and Gold. Bronze members can receive up to 0.5% cashback per week, Silver members up to 1.0%, and Gold members up to 1.5%. VIP tier progression is based on your wagering history. The company reserves the right to adjust the terms relating to cashback amounts.
4.4 Referral Bonus
The referrer will receive 8% of the first deposit made by each friend they refer, up to a maximum of 10,000 Ks per referred person. In addition, the referrer can earn a weekly commission of 0.3% of their referred players' valid wagering amount. If a withdrawal is attempted after collecting the bonus without continuing to use the platform, the bonus will be voided.
Fair Play and Prohibited Activities
5.1 Game Manipulation Prohibition
Using any software, bot, data manipulation technique, or any other unfair method to predict the outcome of a game is prohibited. If such activity is found, any winnings obtained will not be paid out and the account will be permanently closed.
5.2 Money Laundering
In cases where deposits or withdrawals on the mya99 platform are suspected to be related to money laundering, fraudulent fund transfers, or financial crime, the company has the right to freeze the funds in question and report the matter to the relevant authorities.
5.3 Other Prohibitions
- Attempting DDoS attacks or server breaches against the service
- Unauthorized access to another person's account
- Using the platform for syndicate betting
- Attempting to tamper with casino staff or server data
Personal Data Protection
6.1 SSL Protection
At mya99, all data transfers are protected with SSL encryption. Measures are in place to keep financial information safe and intact.
6.2 Data Storage
Member personal data will not be shared with any third-party advertising company. Full details about how we handle data storage can be found on the Privacy Policy page.
Responsible Gaming Commitment
7.1 Gaming Limits
mya99 supports members in controlling their own gaming. If you want to set limits for yourself — deposit limits, session time limits, or a temporary self-exclusion — you can request this at any time through 24/7 Live Chat.
7.2 Responsible Gaming Support
If you feel that gambling is affecting your life, stop using mya99 immediately and seek advice from the professionals listed on the Responsible Gaming page. We take responsible gaming seriously.
Limitation of Liability
8.1 Service Interruptions
If the service is temporarily disrupted due to technical failures, communication outages, cyber attacks, or force majeure events beyond our control, the company is not liable for any losses resulting from such disruptions.
8.2 Gaming Losses
Casino and football betting are games played at the player's own risk, with the possibility of losses. The company is not responsible for any financial losses arising from gameplay.
8.3 Third-Party Services
mya99 is not responsible for delays or losses caused by issues with KBZPay, Wave Money, AYA Pay, or bank transfer services. You should also follow the individual terms and conditions of those services.
Changes to Terms and Conditions
9.1 Notification of Changes
mya99 reserves the right to update these terms and conditions at any time. Important changes will be clearly announced on the website. Continued use of the website after changes have been made will be considered as your acceptance of the updated terms.
9.2 Language and Legal Jurisdiction
The Burmese version of these terms and conditions is the primary version. Any disputes relating to the terms will first be handled through negotiation. If a resolution cannot be reached, the matter will be decided according to the company's responsibility.
Ways to Contact mya99
If you have any questions about these terms and conditions, you can reach us immediately in Burmese via 24/7 Live Chat. If you need to send photo evidence or payment records, you can email us at [email protected].